TERMS OF USE
Brand: Nikloop
Website: https://www.nikloop.com
Effective Date: 16 October 2026
Last Updated: 16 October 2026
1. Introduction
Welcome to Nikloop.
These Terms of Use (“Terms”) govern your access to and use of the Nikloop website, online store, and related services.
Nikloop (“Nikloop”, “we”, “our”, or “us”) offers handmade crochet products, accessories, gifts, and other lifestyle products through its website and authorised sales channels.
By accessing or using our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms to the extent applicable and legally enforceable. If you do not agree with these Terms, please discontinue use of the website.
These Terms should be read together with our Privacy Policy, Refund, Return, Cancellation & Exchange Policy, Shipping Policy, and any other policies expressly incorporated into the purchase process.
Nothing in these Terms is intended to exclude or restrict any mandatory right or remedy available to a consumer under applicable law.
2. Business Information
Brand Name: Nikloop
Official Website: https://www.nikloop.com
Official Email: contact@nikloop.com
Legal Business Name: [Insert Registered Company, LLP, Partnership, or Proprietorship Name]
Business Type: [Insert Applicable Legal Business Structure]
Registered Business Address: [Insert Complete Registered Address]
Customer Support Email: contact@nikloop.com
Customer Support Phone: [Insert Phone Number, If Available]
GSTIN: [Insert GSTIN, If Applicable]
Grievance Officer / Designated Contact: [Insert Name or Designation, Where Applicable]
Grievance Email: [Insert Official Grievance Email or Confirm contact@nikloop.com]
The legal business name and applicable contact details should be displayed accurately on the website and updated when necessary.
3. Eligibility to Use the Website
You may use the website only where you are legally capable of entering into a binding agreement under applicable law.
If you are under the age of majority applicable to the transaction, you may use the website or make purchases only with the involvement and permission of a parent or legal guardian, where required by law.
By using the website, you represent that:
- The information you provide is accurate to the best of your knowledge.
- You will use the website for lawful purposes.
- You will not knowingly misuse the website, interfere with its operation, or violate the rights of others.
- You have the authority to make any purchase you submit or are appropriately authorised by a parent, guardian, or other legally authorised person.
We do not knowingly permit transactions that are prohibited by applicable law.
4. Acceptance and Electronic Contracts
These Terms may be accepted electronically, including through a checkbox, an order-confirmation process, or another legally recognised method.
Electronic records, order confirmations, invoices, and other transaction communications may form part of the agreement between Nikloop and the customer, subject to applicable law.
A purchase is subject to the product information, price, delivery terms, and other conditions displayed or communicated at the time of ordering.
Where the checkout process requires express acceptance of particular terms, you should review and accept them before completing your purchase.
Nothing in this section makes a term binding if applicable law requires additional consent, disclosure, or formalities that have not been satisfied.
5. Changes to These Terms
Nikloop may update these Terms from time to time to reflect changes in our business, products, website features, operational practices, or applicable law.
The latest version will be published at https://www.nikloop.com with an updated effective or revision date.
Where legally required, we will provide appropriate notice or obtain fresh consent before implementing a material change.
Changes will not retrospectively remove rights that have already accrued to customers or override mandatory legal protections.
Your continued use of the website after a valid update may be governed by the revised Terms to the extent permitted by applicable law.
6. Products and Product Descriptions
Nikloop endeavours to display accurate product descriptions, photographs, prices, dimensions, colours, materials, features, and other relevant details.
However, certain differences may arise because of the nature of handmade products, photography, lighting, display settings, or variations between material batches.
6.1 Handmade Product Variations
Because some Nikloop products are handmade or individually finished, minor variations in stitch patterns, texture, shape, dimensions, colour, or finish may occur.
Reasonable variations that are consistent with the product description and disclosed specifications do not automatically constitute defects.
However, handmade variations do not excuse a material discrepancy, misleading description, incorrect item, defective product, or failure to meet an agreed specification or applicable legal requirement.
6.2 Product Photographs and Displays
Product images are provided to help customers understand the appearance and features of an item.
Actual appearance may vary slightly due to screen resolution, lighting, photography, or display settings.
Customers should refer to the written product description and specifications for important details such as dimensions, materials, care instructions, and included accessories.
6.3 Product Availability
Product listings are subject to availability.
We may update, discontinue, or temporarily remove products from the website. Where an accepted paid order cannot be fulfilled, we will communicate with the customer and provide the appropriate remedy, including a refund where required.
We will not rely on product availability limitations to avoid a mandatory legal obligation.
7. Handmade, Made-to-Order, and Customised Products
Certain Nikloop products may be made to order or customised according to customer instructions.
Customisation may include names, colours, dimensions, patterns, designs, gift messages, or other agreed specifications.
Customers are responsible for carefully reviewing the details they provide, including spelling, dates, measurements, and design preferences.
Where an approval process is offered, customers should review the proposed specifications before confirming production.
Production timelines may differ for customised products and will be communicated where applicable.
Cancellation or change requests after production begins may be subject to the disclosed Custom Order and Refund Policy, to the extent permitted by law.
A customised or made-to-order product remains subject to applicable legal protections if it is defective, incorrectly produced, materially misdescribed, or otherwise eligible for a mandatory remedy.
8. Pricing, Taxes, and Additional Charges
Product prices will be displayed on the website in the applicable currency.
Unless expressly stated otherwise, prices and charges will be shown in Indian Rupees (INR) for domestic orders.
Depending on the transaction, the total payable amount may include:
- The product price.
- Applicable taxes, including GST where applicable.
- Shipping and delivery charges.
- Any other lawful charge disclosed before checkout.
The final order summary should identify the applicable price and charges before the customer confirms the purchase.
We will not impose an undisclosed charge or misrepresent the total price payable.
If a tax invoice is required, it will be issued in accordance with applicable law and the relevant transaction details.
9. Pricing Errors and Listing Errors
We take reasonable steps to ensure that product information and prices are accurate.
If a material error is identified, we may need to investigate the affected listing or order and contact the customer to explain the situation.
Any cancellation, correction, or other action will be handled in accordance with applicable law, the status of the transaction, and the customer’s rights.
We will not automatically treat every pricing discrepancy as a right to cancel a binding order without considering the circumstances and applicable legal requirements.
If Nikloop cannot lawfully or reasonably fulfil a paid order, any refund due will be processed in accordance with applicable law.
10. Orders and Order Acceptance
Submitting an order constitutes an offer to purchase the selected products under the terms displayed at checkout.
An automated order acknowledgement may confirm that we have received the order. It does not necessarily mean that the order has been finally accepted or dispatched.
Order acceptance and fulfilment may depend on payment confirmation, stock availability, customisation requirements, delivery information, and other relevant checks.
Where an order cannot be fulfilled, Nikloop will communicate the relevant information and process any refund required by law.
We reserve the right to investigate suspected fraudulent or unauthorised orders and to take lawful and proportionate action where justified.
11. Order Information and Customer Responsibilities
Customers must provide accurate and complete information when placing an order.
This includes:
- Full name and contact details.
- Email address and phone number.
- Delivery address and postal code.
- Product selections and variants.
- Customisation details, where applicable.
- Billing information and other details required to complete the transaction.
Customers should promptly inform us of any material error in their order information.
We are not responsible for delays caused by incorrect information supplied by a customer, except to the extent that applicable law provides otherwise or the issue is attributable to Nikloop.
12. Payments and Payment Security
Payments may be processed through authorised third-party payment gateways, banks, or other payment service providers.
Available payment methods will be displayed at checkout and may include prepaid online payments or Cash on Delivery, where offered.
By submitting a payment, you confirm that you are authorised to use the selected payment method.
Payment transactions may be subject to the payment provider’s terms, verification procedures, and security requirements.
Nikloop does not ask customers to share UPI PINs, OTPs, card security codes, or banking passwords through customer support channels to complete a refund or resolve an ordinary order query.
If you suspect an unauthorised payment, please contact your payment provider and Nikloop promptly.
13. Order Confirmation, Invoices, and Records
Order confirmations and invoices may be sent electronically to the contact details provided during checkout.
Customers should retain order numbers, payment references, invoices, and other transaction records for future correspondence.
Invoices and transaction records will be generated and maintained in accordance with applicable law and the relevant payment and tax requirements.
If you believe an invoice or order confirmation contains an error, contact customer support with the relevant details.
14. Shipping and Delivery
Shipping options, estimated delivery periods, delivery charges, and applicable restrictions will be communicated through the website or at checkout.
Delivery estimates are generally indicative unless a specific delivery commitment has been expressly agreed and is legally enforceable.
Delivery may be affected by courier operations, weather, public holidays, transport disruptions, address issues, customs procedures, or other circumstances beyond reasonable control.
Nikloop will take reasonable steps to coordinate delivery and communicate material fulfilment issues.
Customers should ensure that someone is available to receive the order where required by the delivery method.
A shipment marked as delivered may be investigated if the customer reports non-receipt.
Detailed shipping arrangements are governed by the Shipping Policy, which forms part of the website’s applicable purchase terms.
15. Returns, Refunds, Cancellations, and Exchanges
Returns, cancellations, exchanges, and refunds are governed by the separate Refund, Return, Cancellation & Exchange Policy published on the Nikloop website.
That policy explains applicable eligibility conditions, procedures, timelines, return shipping arrangements, and available remedies.
Product-specific return restrictions must be disclosed before purchase and must comply with applicable law.
Nothing in these Terms or the separate policy excludes a customer’s mandatory legal rights relating to defective, damaged, incorrect, materially misdescribed, or undelivered products.
Where provisions appear inconsistent, applicable mandatory law takes precedence. The relevant order-specific terms and the more specific policy should otherwise be read together to resolve the issue.
16. Customer Accounts
If customer accounts are available, users must provide accurate registration information and maintain the confidentiality of their login credentials.
You are responsible for reasonable steps to protect your account and for promptly reporting suspected unauthorised access.
You must not:
- Impersonate another person.
- Use another person’s account without permission.
- Attempt to bypass account security.
- Provide knowingly false registration details.
- Use an account for unlawful or fraudulent activity.
Nikloop may investigate suspicious activity and take appropriate action, including temporarily restricting access where reasonably necessary to protect customers or the website.
Any account suspension or termination will be handled proportionately and subject to applicable law and existing consumer rights.
17. Acceptable Use of the Website
You agree not to use the website to:
- Violate any applicable law or regulation.
- Commit fraud or facilitate unauthorised transactions.
- Upload malicious software or harmful code.
- Attempt to gain unauthorised access to systems, accounts, or data.
- Interfere with the website’s normal operation or security.
- Scrape, harvest, or extract data through unauthorised automated methods.
- Circumvent technical restrictions or access controls.
- Publish unlawful, defamatory, abusive, threatening, or infringing material.
- Misuse contact forms, reviews, promotions, or customer support channels.
- Infringe the intellectual property, privacy, or other rights of Nikloop or third parties.
- Misrepresent your identity, affiliation, or authority.
- Use the website to distribute spam, phishing messages, or deceptive content.
Nothing in this section prohibits lawful activity or the exercise of rights protected under applicable law.
18. Intellectual Property Rights
Unless expressly stated otherwise, the intellectual property associated with the Nikloop website and its original content belongs to Nikloop or its relevant licensors.
This may include:
- The Nikloop name, logo, and brand elements.
- Website design and original visual assets.
- Product photographs and descriptions.
- Original graphics, illustrations, and written content.
- Original crochet patterns and designs where legally protected.
- Videos, marketing materials, and other original creative works.
- Website software, layouts, and other protected elements.
These materials may be protected by copyright, trademark, design, or other applicable intellectual property laws.
You may access and use website content for personal, non-commercial shopping purposes.
Unless authorised by law or by the relevant rights holder, you must not reproduce, distribute, modify, publish, sell, commercially exploit, or create derivative works from protected content without appropriate permission.
Buying a Nikloop product does not automatically transfer intellectual property rights in the product design, brand, pattern, photographs, or other protected material.
19. Limited Permission to Use the Website
Nikloop grants you a limited, revocable, non-exclusive, non-transferable permission to access and use the website for lawful personal shopping and related purposes.
This permission does not grant ownership of the website or its content.
We may restrict or withdraw access where reasonably necessary because of misuse, security concerns, legal requirements, or discontinuation of a service, subject to applicable law.
20. Customer-Submitted Content
You may be able to submit product reviews, ratings, photographs, comments, suggestions, or other content through the website or authorised communication channels.
You remain responsible for ensuring that content you submit is lawful and that you have the necessary rights or permissions to provide it.
You must not submit content that:
- Infringes intellectual property or privacy rights.
- Contains unlawful threats, harassment, or defamatory allegations.
- Includes another person’s confidential information without authority.
- Contains malicious code, spam, or fraudulent material.
- Misrepresents an experience or transaction in a materially deceptive manner.
You should avoid publishing addresses, payment details, identification documents, or other sensitive personal information in public reviews.
21. Reviews, Ratings, and Testimonials
Reviews should reflect genuine experiences and should not be knowingly false, manipulated, or misleading.
Nikloop may moderate or remove content where reasonably necessary to address spam, unlawful content, personal information exposure, fraud, or violations of these Terms.
Any moderation will be carried out in accordance with applicable law.
Where reviews are displayed as verified-purchase reviews, that description should be used only when the relevant verification process supports it.
We will not represent a review as genuine or verified without an appropriate basis.
Submitting a review does not automatically grant Nikloop unrestricted permission to use it in advertising. Where additional permission is required, we will obtain it before the relevant use.
22. Customer Suggestions and Feedback
If you voluntarily send suggestions, ideas, or feedback about our website or products, we may use them to evaluate and improve our services, subject to applicable law and any confidentiality commitments made to you.
We will not assume that a customer has transferred ownership of an independently protected design, confidential business idea, or other intellectual property merely by contacting us.
If a submission is made under a separate agreement, that agreement will govern the relevant rights.
23. Custom Designs and Customer-Provided Materials
Customers may provide images, reference patterns, artwork, or other materials for customised orders.
By providing such materials, you confirm, to the extent reasonably applicable, that you have the necessary rights or permission to use them for the requested purpose.
You must not request a product that unlawfully reproduces another person’s protected work or violates applicable law.
Nikloop may decline a custom request where there is a reasonable concern about infringement, unlawful content, feasibility, or safety.
Any permitted use of customer-provided material will be limited by the relevant order arrangement, applicable law, and the Privacy Policy.
24. Promotions, Coupons, and Special Offers
Discounts, coupon codes, loyalty benefits, giveaways, and promotional offers may be subject to separate terms.
Those terms may specify:
- Eligibility and validity periods.
- Minimum purchase requirements.
- Eligible products or categories.
- Usage limits.
- Whether offers can be combined.
- Exclusions and redemption procedures.
- Conditions applicable to bundled products or free gifts.
Material restrictions will be communicated before the customer commits to the relevant purchase.
Promotional terms will not be applied in a manner that unlawfully misleads customers or overrides mandatory consumer protections.
Nikloop may discontinue an offer when its stated validity expires or where a lawful reason requires its withdrawal, subject to rights already accrued by customers.
25. Gift Purchases and Gift Messages
Customers purchasing gifts should ensure that delivery details, recipient names, and any personalised message are correct.
Where gift packaging, gift messages, or customised wrapping are available, the relevant price and terms will be disclosed before purchase.
Customers should not submit another person’s personal information unless they have an appropriate basis or permission to do so.
Nikloop will handle recipient information in accordance with its Privacy Policy and applicable law.
26. Third-Party Services and External Links
The website may include links to or integrations with third-party services, including payment gateways, courier tracking tools, social media platforms, analytics providers, and other external websites.
These services may operate under separate terms and privacy policies.
Nikloop does not control every aspect of third-party services and is not responsible for their independent conduct to the extent that such responsibility may lawfully be excluded.
However, nothing in this section excludes any responsibility Nikloop has under applicable law for its own acts, omissions, representations, or contractual obligations.
You should review the applicable terms before using an external service.
27. Privacy and Personal Information
Your use of the website may involve the collection and processing of personal information.
Our Privacy Policy, available on https://www.nikloop.com, explains what information may be collected, why it is used, how it may be shared, how long it may be retained, and how applicable privacy rights may be exercised.
By using the website, you acknowledge that you have had the opportunity to review the Privacy Policy.
Where consent is legally required for a particular processing activity, we will obtain it through an appropriate mechanism. Merely accepting these Terms will not substitute for separate consent where required by law.
We will handle personal information in accordance with applicable data-protection requirements.
28. Website Availability and Technical Maintenance
We aim to keep the website accessible and functional, but uninterrupted availability cannot be guaranteed.
Access may occasionally be affected by:
- Scheduled maintenance.
- Software or hosting issues.
- Network disruptions.
- Cybersecurity incidents.
- Third-party service interruptions.
- Updates or changes to website functionality.
- Circumstances beyond our reasonable control.
We may modify, suspend, or discontinue features where reasonably necessary for maintenance, security, legal compliance, or business operations.
Where an interruption affects an accepted order or an existing legal obligation, we will take reasonable steps to address the impact in accordance with applicable law.
29. Website Accuracy and Information Updates
We take reasonable steps to maintain accurate website content, but information may occasionally contain typographical errors, outdated details, or technical inaccuracies.
We may correct or update content as necessary.
Any correction affecting an existing order, advertised offer, or material customer right will be handled in accordance with applicable law and the circumstances of the transaction.
We do not intend this section to excuse misleading advertisements, material misrepresentations, or failures to supply products as agreed.
30. Product Care and Customer Use
Customers should follow the care instructions and product-specific guidance supplied with or displayed for an item.
For crochet and handmade textile products, care may include appropriate washing, drying, storage, and handling methods, depending on the materials used.
Improper care, unauthorised modification, or use outside disclosed product specifications may affect the condition of an item.
However, a care-related exclusion will apply only where appropriate and legally permissible. It will not remove a customer’s rights in relation to an existing defect or another legally protected claim.
Customers should contact Nikloop if product-specific care or usage guidance is unclear.
31. Product Safety and Responsible Use
Customers should use products for their intended purpose and follow any relevant product-specific warnings or age recommendations.
Where a product contains small components, delicate parts, or other features that require special care, relevant warnings should be provided where required by law.
Customers should not assume that a decorative, handmade, or crochet item is suitable for infants, unsupervised children, food contact, or another specialised use unless the listing expressly indicates that intended use and the product meets applicable requirements.
Nothing in this section transfers a manufacturer’s, seller’s, or other responsible party’s mandatory product-safety obligations to the customer.
32. Disclaimer of Warranties
To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.
We do not guarantee that website access will always be uninterrupted, error-free, or compatible with every device or software environment.
Product-specific warranties, if offered, will be described in the relevant listing or accompanying documentation.
Nothing in this section excludes statutory warranties, consumer rights, product-safety obligations, or other protections that cannot lawfully be excluded.
33. Limitation of Liability
To the maximum extent permitted by applicable law, Nikloop will not be responsible for indirect or consequential losses arising from a customer’s misuse of the website or circumstances unrelated to an obligation Nikloop has undertaken.
Any limitation of liability under these Terms is subject to the following:
- It does not exclude liability where exclusion is prohibited by law.
- It does not remove mandatory consumer remedies.
- It does not excuse fraud, wilful misconduct, or other liability that cannot lawfully be excluded.
- It does not override applicable product liability or safety requirements.
- It does not remove remedies available for a material failure to fulfil an accepted order where such remedies are required by law.
Nothing in these Terms is intended to impose an unfair limitation on a consumer’s statutory rights.
34. Indemnification
To the extent permitted by law, a user may be responsible for losses, claims, or reasonable costs directly arising from that user’s unlawful conduct, infringement of third-party rights, or material breach of these Terms.
This provision does not require a consumer to indemnify Nikloop for Nikloop’s own unlawful conduct, negligence where liability cannot lawfully be excluded, breach of mandatory consumer obligations, or other liability that cannot legally be transferred to the customer.
Any claim under this section will be assessed in accordance with applicable law and the circumstances involved.
35. Suspension and Termination
Nikloop may temporarily restrict or terminate access to website features where reasonably necessary because of:
- Suspected fraud or unauthorised activity.
- Material violations of these Terms.
- Security threats or misuse of technical systems.
- Legal or regulatory requirements.
- Abuse of website functionality or customer support systems.
Where appropriate and legally permissible, we may provide notice and an opportunity to address the issue.
Any restriction will be proportionate to the circumstances.
Suspension or termination does not extinguish a customer’s accrued rights, existing refund entitlement, or other mandatory legal remedies.
36. Force Majeure
Nikloop will not be treated as having breached these Terms merely because performance is delayed by an event beyond its reasonable control, to the extent recognised by applicable law.
Such events may include natural disasters, severe weather, fire, war, civil disturbance, public health emergencies, transport disruptions, government restrictions, widespread network outages, or significant third-party service failures.
We will take reasonable steps to mitigate the effects of such events and communicate material delays where practicable.
Force majeure does not automatically cancel a customer’s legal rights or permit Nikloop to retain payments for goods or services that must be refunded under applicable law.
37. Complaints and Grievance Redressal
Customers may contact Nikloop regarding orders, website use, product information, payments, or concerns about these Terms.
Grievance Officer / Designated Contact: [Insert Name or Designation, Where Applicable]
Grievance Email: [Confirm whether contact@nikloop.com will serve as the grievance email]
Customer Support Email: contact@nikloop.com
Registered Business Name: [Insert Legal Entity Name]
Registered Business Address: [Insert Complete Address]
Customer Support Phone: [Insert Phone Number, If Available]
Please provide your name, order number where applicable, contact details, a description of the issue, and any relevant supporting information.
Nikloop will acknowledge consumer complaints within forty-eight hours and endeavour to redress them within one month of receipt, in accordance with applicable e-commerce requirements. Any shorter mandatory deadline that applies to the particular issue will take precedence.
If a complaint remains unresolved, customers may approach an appropriate consumer grievance mechanism or competent authority under applicable law, including the National Consumer Helpline where appropriate.
Nothing in these Terms prevents a customer from exercising a statutory complaint or dispute-resolution right.
38. Governing Law
These Terms are intended to be governed by the laws of India, including applicable consumer-protection, contract, electronic-commerce, intellectual property, and data-protection legislation.
Any dispute will be handled by the competent courts, tribunals, commissions, or authorities under applicable law.
A jurisdiction clause will not be interpreted to deprive a consumer of a statutory right to bring a complaint before a competent consumer commission or another forum where the law permits it.
39. Dispute Resolution
If a dispute arises, the parties may first attempt to resolve it through direct communication with Nikloop at contact@nikloop.com.
Where appropriate, the parties may mutually agree to mediation or another lawful dispute-resolution process.
Nothing in this section makes arbitration or any other private process compulsory unless a valid and enforceable agreement provides for it and applicable law permits it.
Customers retain access to statutory consumer remedies and competent authorities.
40. Severability
If a provision of these Terms is held invalid, unlawful, or unenforceable by a competent authority, that provision will be interpreted or limited to the extent necessary where legally permissible.
The remaining provisions will continue to apply to the extent they remain valid and enforceable.
This section does not permit Nikloop to preserve a term in a form that continues to violate applicable law.
41. No Waiver
A failure or delay by Nikloop in enforcing a provision does not automatically constitute a permanent waiver of that provision.
Any waiver will be effective only to the extent legally valid and applicable to the circumstances.
Nothing in this section limits a customer’s rights arising from Nikloop’s conduct, representations, or applicable law.
42. Assignment
Nikloop may reorganise its business or transfer relevant contractual rights and obligations in connection with a lawful restructuring, merger, or business transfer, subject to applicable law and any necessary customer protections.
Customers may not transfer an account or rights under a particular order where doing so is prohibited by law or the relevant contractual arrangement.
No transfer will remove accrued consumer rights or impose a materially different obligation on a customer contrary to applicable law.
43. Notices and Electronic Communications
We may communicate with customers electronically through the email address, phone number, account notifications, or other contact details supplied during a transaction.
Customers are responsible for keeping their contact information reasonably accurate and monitoring important order-related communications.
Electronic notices will be treated as delivered or effective only as permitted by applicable law and the circumstances of the communication.
Customers may contact Nikloop through the official email address, contact@nikloop.com, or through the website at https://www.nikloop.com.
44. Entire Agreement
These Terms, together with the applicable order confirmation and policies expressly incorporated into the transaction, constitute the relevant agreement governing use of the website and the applicable purchase.
Additional terms may apply to particular products, custom orders, promotions, or services where clearly disclosed and legally enforceable.
If a specific term conflicts with a mandatory legal requirement, the legal requirement takes precedence.
Where two website policies address the same matter, they should be read together and interpreted consistently wherever possible.
45. Contact Information
For questions about these Terms, website use, or an order, please contact:
Nikloop Customer Support
Website: https://www.nikloop.com
Official Email: contact@nikloop.com
Legal Business Name: [Insert Registered Legal Entity Name]
Registered Address: [Insert Complete Registered Address]
Phone: [Insert Phone Number, If Available]
Grievance Officer / Designated Contact: [Insert Name or Designation, Where Applicable]
Grievance Email: [Confirm whether contact@nikloop.com will serve as the grievance email]
Please include your order number, where relevant, so that we can identify the transaction and assist you.
46. Final Statement
Nikloop is committed to providing a transparent, reliable, and customer-focused shopping experience.
We aim to describe our products accurately, communicate purchase terms clearly, protect customer information, handle complaints fairly, and comply with applicable laws.
Thank you for choosing Nikloop.
Nikloop — Handmade with care, built on trust.